Last updated: 19 July 2026
This Privacy Policy explains how Emoticons Theatre (“we”, “us”, “our”) collects, uses and protects information when you visit emoticonstheater.com, or contact us about our corporate experiences, original productions, workshops or events.
Who We Are
Our website address is: https://emoticonstheater.com.
Information We Collect
We collect information in the following ways:
- Enquiry and contact form details — such as your name, company or institution, work email address, phone number, city, and details about the experience, workshop or production you are enquiring about.
- Direct communication — information you share with us by email, phone or WhatsApp when discussing an enquiry or booking.
- Website usage data — such as pages visited, device and browser type, and general location, collected automatically through analytics tools.
- Cookies — small files stored on your device that help the website function correctly and help us understand how visitors use our site.
How We Use Your Information
We use the information we collect to respond to enquiries and discovery call requests, plan and deliver corporate experiences, workshops and productions, improve our website and communications, and meet legal or accounting requirements. We do not sell your personal information to third parties.
Cookies
Cookies are small text files placed on your device to help our website function properly and to help us understand how the site is used. Most web browsers let you control or disable cookies through their settings, though some parts of the site may not work as intended if cookies are disabled.
Embedded Content
Pages on this site may include embedded video, such as show reels or production trailers, from third-party platforms like YouTube or Vimeo. Embedded content behaves as if you had visited the third-party website directly, and these platforms may collect data about your interaction with that content in line with their own privacy policies.
Analytics
We use website analytics tools to understand how visitors use our site so we can improve content and navigation. This data is generally aggregated and does not directly identify you.
How Long We Retain Your Information
We retain enquiry and booking information for as long as reasonably necessary to respond to your enquiry, deliver an agreed experience or production, and meet legal, accounting or reporting obligations. You may ask us to delete information we hold about you at any time, as described below.
Who We Share Your Information With
We do not sell or rent your personal information. We may share information with trusted service providers who help us operate our website or deliver an experience, workshop or production on your behalf, only to the extent necessary for that purpose, or where required by law.
Your Rights
You may ask us to confirm what personal information we hold about you, correct inaccurate information, or delete information we hold about you, subject to any legal requirement to retain it. To make a request, please contact us using the details on our Contact page.
Children’s Privacy
Where we work with schools, colleges or children’s theatre programmes, any information about minors is provided to us by the school, institution or a parent/guardian for the purpose of planning and delivering the relevant workshop or production, and is used only for that purpose.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website or practices. Please check this page periodically for updates.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please get in touch using the details on our Contact page.